How US Money Reserve has improved its Online Customer Service Experience

The US Money Reserve has implemented a new improved online system that is friendly to its clients. The improvement of the website is a true reflection of their status as a market leader in the precious metal industry. The new featured added to the site also reflects on their commitment to developing a superior customer care service. The site has been redesigned with and intention of educating people on the benefits of owning government issued precious metals and improving the experience of procuring the valuable metals. The site has also been branded with new photography of leaders who have rendered distinguished services to the US Money Reserve. Some of these leaders include former US Mint Director and the Phillip N. Diehl, the current President of US Money Reserve.


Ryan Buchanan, the Vice-President of Branding and Creative department, stated that the site had been equipped with a fully functional tool that will facilitate them to generate quality across all platforms, communicate with their clients as well as provide a secure medium for purchasing the bullion easier. Ryan supervised the entire redesign project including the installation of new applications to make the site simple to use.

The redesign program was also aimed at availing information to their customers. Customers can now sign up for free and access updated information about the precious metals, terms of coin minting, grading and buying procedure in addition to real-time precious metals market information.


Information about US Money Reserve

The US Money Reserve was founded in 2001and has grown into one of the largest private distributors of the US and foreign government-issued gold, silver and platinum products. Many people in the US depend on the US Money Reserve to grow their assets with physical precious metals in the form of US gold and silver coins.

Right from the ancient times, precious metals were considered as a secure method of preserving wealth. Precious metals can be a perfect choice for protecting one’s property especially in today’s unpredictable economic climate. US Money Reserve is a perfect partner to individuals who are cautious about potential inflation, those who want to protect themselves from effects of declining value of the dollar, safeguard their assets against market volatility, and increase their retirement portfolio.


The US Money Reserve has trained a team of professionals who include coin researcher and numismatic experts who advise on the products that are likely to offer highest potential profit from metal buyers at every level. The company also has an excellent customer care service through which it seeks to develop long-lasting relationships with clients. Also, US Money Reserve only sells its precious metals from the world most trusted mints, for example, US Mint, South African Mint, Australian Mint, Perth Mint and the Royal Canadian Mint.

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